Vodafone in Takanini, AKL 2112Location in Takanini / Auckland(Phone number, Hours, map, Vodafone in Takanini Stores near me)
Extremely unhappy with the service received. Purchase a new broadband contract, but the sales person forgot to cancel the old account. On receiving a 'Please Pay" email I followed up with a phone call and spoke to someone who said it had all been sorted. Recently I received 6 reminder phone calls saying my (old) account was over due. Call 2 to the helpline and after a long wait and was told again it had been sorted out. Another email saying my (old) account was overdue. This time i went to the store (a Saturday) i purchased the plan from and told my story to the sales person that sold me the plan. He took note and said he would speak to his manager to sort out and would call me on Monday. On Wednesday my fiber broadband has been restricted due to non payment, so call number 3 to the helpline. A person said they would contact the accounts department who would get back to me at 8am - 2pm Nothing. Now when i try and call the Takanini Shop i get put on a wait list which after 6 minutes asks for a selection which dos not include talking to the shop. Hang up and recall, I'm now further down the queue - after another 6 minutes I'm again asked for a selection which dos not include talking to the shop. After 6 cycles I give up.
As i work in the central city Saturday is the next time i can go into the store so limited internet until then i suppose.
Brilliant service Takanini. Janet spent nearly two hours helping me with my father's phone.
Vodafone New Zealand is a telecommunications company operating in New Zealand. Vodafone is a leading full service telecommunications company, with mobile and fixed networks. Below is the Mitre 10 Mega information like contact number, store locations, hours, email, address and near me locations of Mitre 10 Mega.