Carpet Court New Market, AKL 1023
Location in Auckland,Auckland City(Phone number, Hours, map, Carpet Court Stores near me)I had a terrible experience in this carpet company. Two years ago, I spent $15,999 on a carpet of 42 lineal meters. Before paying, they tell you that they have the best installer and guarantee that the carpet will not be coming off any hair...But the truth is not what they say. First of all, the installer quickly changed the carpet without the changing the underlay on my stairs while we were out for lunch. Secondly, he damaged my door and scratched the wall when working in my room. Third, they didn't design the carpet on the stairs correctly, and then they took the rest of my spare carpet to repair. Then, soon after the carpet was installed, the hair of carpet started coming out.This is entirely due to incorrect installation. When I informed the carpet court, the contractor came to the door and lifted the carpet, and found that a palm-sized carpet was repaired at the joint between the two carpets. And it can be seen from the bottom that the bottom of this palm-sized carpet is damaged. There are two suspicious factors: first, the installer did not stretch the carpet correctly, and then used the palm-sized carpet to repair it. Second, this carpet is incomplete, and there are missing corners for unknown reasons. This is the cause of the hair falling off further, even though they had a stretch repair. When I told them again that the issue of carpet had not been solved, a ridiculous thing happened. Their manager told me in the morning that it was the quality problem of carpet and I could claim for the warranty. But in the afternoon, he backed out. Then their boss came to the door and looked at the situation. He directly turned the problem to me and said that because we told them too late, there was no warranty. This is a very ridiculous and shameful statement. When I first informed them, the carpet came away only about one centimeter. One centimeter of shedding can be completely repaired, but the problem is that there is a palm-sized and damaged carpet in this position. The problem of fraying carpet now is precisely because of it. There is no such thing as missing the repair time because of too late notice. It is because they don't want me to claim the warranty that they make unreasonable accusations against me. They asked me to pay 485 to repair it. I would rather throw away the carpet in the near future than accept the payment. It's not about money, it's about not accepting their irresponsible, dishonest and shameful behavior. I am extremely disappointed in them !
Very helpful, knew I wasn’t local and was just looking but took the time to show me around and explain the different carpets highly recommend

Carpet Court New Market is New Zealand’s largest and most trusted flooring retailer. Home to all types of flooring from Carpet, Laminate, Tiles and Vinyl. Below is the Carpet Court New Market information like contact number, store locations, hours, email, address and near me locations.
Carpet Court Phone : 09 522 2006
Weekdays hours: Mon - Fri: 8:30 AM - 5:30 PM
Weekends hours: Sat: 9:30 AM - 2:00 PM / Sun: Closed
Carpet Court Address : 383 Khyber Pass Rd, Newmarket, Auckland 1023, New Zealand
City & State : Auckland, Auckland
Map : Directions
Website: https://carpetcourt.nz/
Find detailed information about Carpet Court New Market, AKL 1023 Locations, Hours, Phone number, Email, holiday hours and Near me locations.
Regular Business Hours
What time does the Store Open and close?
Hours today | Opening Hours | Closing Hours |
Monday | 8:30 AM | 5:30 PM |
Tuesday | 8:30 AM | 5:30 PM |
Wednesday | 8:30 AM | 5:30 PM |
Thursday | 8:30 AM | 5:30 PM |
Friday | 8:30 AM | 5:30 PM |
Saturday | 9:30 AM | 2:00 PM |
Sunday | Closed | – |
Store hours may vary.
Holiday hours
The hours of operation change during the holiday season. The majority of the stores will adjust hours of operation during the holidays. The observed holidays include:
Public Holiday : Closed
Map Directions & near me locations
Please, search Carpet Court New Market near me locations from the map below. Also, use this store locator tool to find store locations near you.
Directions and locations to Carpet Court New Market, 383 Khyber Pass Rd, Newmarket, Auckland 1023, New Zealand
Service Department
- Carpet
- Laminate
- Tiles Vinyl
- Vinyl Planks
- Wood
Offers and Coupons
For more offers and deals Click Here
About Carpet Court NZ
Since New Zealand’s biggest and most prosperous supplier of flooring alternatives, we are always on the lookout for talent. Our business model ensures we do provide you with a job in a rug store, we can provide you with a career in the flooring market.
With functions covering regions like Logistics Specialists Residential Revenue Consultants, Commercial Account Managers, Business Advisors, Procurement Specialists, HR Advisors and much more, we have got something for Everybody.
Source of information : carpetcourt.nz
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I had a terrible experience in this carpet company. Two years ago, I spent $15,999 on a carpet of 42 lineal meters. Before paying, they tell you that they have the best installer and guarantee that the carpet will not be coming off any hair...But the truth is not what they say. First of all, the installer quickly changed the carpet without the changing the underlay on my stairs while we were out for lunch. Secondly, he damaged my door and scratched the wall when working in my room. Third, they didn't design the carpet on the stairs correctly, and then they took the rest of my spare carpet to repair. Then, soon after the carpet was installed, the hair of carpet started coming out.This is entirely due to incorrect installation. When I informed the carpet court, the contractor came to the door and lifted the carpet, and found that a palm-sized carpet was repaired at the joint between the two carpets. And it can be seen from the bottom that the bottom of this palm-sized carpet is damaged. There are two suspicious factors: first, the installer did not stretch the carpet correctly, and then used the palm-sized carpet to repair it. Second, this carpet is incomplete, and there are missing corners for unknown reasons. This is the cause of the hair falling off further, even though they had a stretch repair. When I told them again that the issue of carpet had not been solved, a ridiculous thing happened. Their manager told me in the morning that it was the quality problem of carpet and I could claim for the warranty. But in the afternoon, he backed out. Then their boss came to the door and looked at the situation. He directly turned the problem to me and said that because we told them too late, there was no warranty. This is a very ridiculous and shameful statement. When I first informed them, the carpet came away only about one centimeter. One centimeter of shedding can be completely repaired, but the problem is that there is a palm-sized and damaged carpet in this position. The problem of fraying carpet now is precisely because of it. There is no such thing as missing the repair time because of too late notice. It is because they don't want me to claim the warranty that they make unreasonable accusations against me. They asked me to pay 485 to repair it. I would rather throw away the carpet in the near future than accept the payment. It's not about money, it's about not accepting their irresponsible, dishonest and shameful behavior. I am extremely disappointed in them !
Very helpful, knew I wasn’t local and was just looking but took the time to show me around and explain the different carpets highly recommend