Specsavers in Papanui, Canterbury 8052Location in Papanui / Canterbury(Phone number, Hours, map, Specsavers in Papanui Stores near me)
I am currently on WINZ benefit and desperately needing new glasses as my eyesight has gotten worse. I received a one-off cost (payment assistance) from WINZ to pay for my eye test and new glasses at Specsavers. At first I wasn't told that SuperClean wasn't included in the lenses (which is very important to reflect light off your glasses, especially as I drive a car and mostly at night). I paid for it with my WINZ payment card then went home and compared it to my first Specsavers purchase back in 2018 and saw that SuperClean wasn't included. I went back the next day to ask if I can pay for the additional of SuperClean using the WINZ card again, however, I was told that I can't pay for it using that card. I was told by the staff that they will refund the money back to WINZ and that I will have to pay for the whole thing (eye test and glasses) with my own money. 3 weeks later, I have received my glasses but they still haven't refunded it back to WINZ! I gave them a call and asked for a manager straight away. The person who served me wasn't at work then, so the next day they FINALLY processed the refund when it should have been done THREE WEEKS AGO. Won't be buying glasses from them again after this.
I felt the team genuinely cared about what they each did.
Specsavers is New Zealand’s #1 optometrist. With over 1000 pairs of glasses to choose from in every store, come in and celebrate your spec style with us! Our mission is to be the best value optometrists in New Zealand. Below is the Specsavers information like contact number, store locations, hours, email, address and near me locations of Specsavers.