Spotlight Wairau Park, AKL 0627Location in Auckland,Auckland City(Phone number, Hours, map, Spotlight Stores near me)
Found some fabric I liked in the wairau store the didn’t have enough but they called Albany store who had extra metres, went to Albany had the pieces I needed cut to 2.3 lengths turns out the same fabric was not on sale at the Albany spotlight store, spoke to the supervisor who told me that different managers put different things on special in each store , how ridiculous ! Obviously I didn’t buy it at double the price how stupid are Albany staff ? Who will buy 3 cut pieces keep your customers happy that was a waste of my time and a compromise should have been made, tried to call wairau as they were holding the balance was told no more calls can be put through to any branch as they don’t have enough time to talk to customers but I could email and would get a response in 24 hours, customer service at spotlight dreadful ! If you can use a contact centre dedicate a customer service person in store
Was in the Store this afternoon. Wasn't at all busy. The first shop assistant I enquired about a specific product was shown with a pointed hand. On find the product, and there being no-one on the counter, spotted the assistant to ask the price. Was told I could check the price over there. Once again pointed out. I did not have the time to spend working out how to operate the "price adivsor" and walked out in disgust. Whatever happened to service?
So rude. My mother came in to get a dress makers dummy and she was told we dont have them in your size. She is only a size 14. 18/11/2019
Love this place, lots of great deal.
Spotlight is a family owned and operated Australian business with stores throughout Australia, New Zealand and Asia. Below is the Spotlight Wairau park information like contact number, store locations, hours, email, address and near me locations of Spotlight Manukau park.